WordPress TotalDesk

The All in One WordPress Helpdesk solution

Introducing WordPress TotalDesk, the ultimate customer support and helpdesk plugin for your WordPress website. With TotalDesk, you can effortlessly manage all your customer inquiries, support tickets, and knowledge base articles in one centralized location. This powerful plugin streamlines your customer support process, ensuring prompt and efficient responses to your users’ queries.

TotalDesk offers a user-friendly interface that allows you to easily create and manage support tickets. You can categorize and prioritize tickets, assign them to specific agents, and track their progress from start to resolution. The plugin also enables seamless communication between your support team and customers, with built-in email notifications and a threaded conversation system.

In addition to its ticketing system, TotalDesk includes a comprehensive knowledge base feature. You can create and organize articles, FAQs, and tutorials to provide self-help resources for your users. The knowledge base is fully customizable, allowing you to match its design with your website’s branding. With TotalDesk, you can enhance customer satisfaction, reduce support response times, and build a robust knowledge base to empower your users.