SupportCandy – Usergroups

Usergroup add-on for SupportCandy

SupportCandy – Usergroups is a powerful WordPress plugin designed to enhance your customer support experience. With this plugin, you can easily create and manage usergroups, allowing you to categorize and assign specific support agents to handle different types of customer inquiries. Whether you have a small team or a large support department, this plugin ensures efficient and organized customer support.

By creating usergroups, you can streamline your support process and ensure that each customer query is directed to the most appropriate agent. Assigning agents to specific usergroups enables them to focus on their areas of expertise, resulting in faster response times and higher customer satisfaction. Additionally, SupportCandy – Usergroups allows you to set different access levels for each usergroup, ensuring that sensitive information is only accessible to authorized agents.

This plugin also offers a range of customization options, allowing you to tailor the usergroups to your specific needs. You can create unlimited usergroups, define their names, descriptions, and even assign custom icons for easy identification. With SupportCandy – Usergroups, you can take your customer support to the next level, providing a seamless and personalized experience for your customers while optimizing your support team’s efficiency.