Reports for SupportCandy
SupportCandy – Reports is a powerful WordPress plugin designed to enhance your customer support experience. With its comprehensive reporting features, you can gain valuable insights into your support system and make data-driven decisions to improve customer satisfaction. This plugin allows you to generate detailed reports on various aspects of your support tickets, including ticket status, response time, agent performance, and customer feedback.
With SupportCandy – Reports, you can easily track the progress of your support team and identify areas that need improvement. The intuitive dashboard provides a visual representation of your support metrics, making it easy to analyze trends and patterns. You can also export the reports in various formats, such as PDF or CSV, for further analysis or sharing with stakeholders.
Furthermore, this plugin offers customizable filters and date ranges, allowing you to focus on specific time periods or specific agents. By identifying bottlenecks or areas of excellence, you can optimize your support processes and ensure efficient ticket resolution. SupportCandy – Reports is a must-have tool for any business that values customer satisfaction and wants to streamline their support operations.
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This item was updated to version 3.0.7