WooCommerce Warranty Requests is a powerful plugin that streamlines product returns, exchanges, and warranty claims in your WooCommerce store. It automates the entire RMA workflow—from submission to resolution—reducing support load while improving customer satisfaction. Easily set warranty rules, manage statuses, and keep customers informed with clear, branded communication.
- Create and manage RMA requests directly from My Account
- Customizable warranty periods: limited, lifetime, or none
- Flexible return types: refund, repair, or replacement
- Automated approval, manual review, or hybrid workflows
- Set per-product or global warranty rules and conditions
- Upload files and add notes for clearer claim details
- Admin dashboard to track statuses and timelines
- Email notifications for every step of the process
- Return shipping labels and instructions support
- Partial returns and quantity-based claims
- Custom fields and form builder for RMA submission
- Role-based permissions for store staff
- Compatible with variable and bundled products
- Detailed logs and reporting for audits and insights
- Developer-friendly hooks and templates for customization